Magiglo aim to provide the highest standards of customer care and after sales service.  We have brought together some helpful technical information in this section that should be of benefit to prospective customers, existing customers and installers alike.

If, however the you cannot find the information in this section, or are in any doubt whatsoever, we urge you to contact our Technical Support team on 01843 608902 or email technical@magiglo.co.uk

Please refer to the Downloads section for our latest copies of our instruction manuals.  For other information, please use the menu to the left.

General Technical Information

All Magiglo gas fires feature: Piezo electric spark ignition, permanent pilots and Oxygen depletion sensors.

	Safety All Magiglo gas fires feature an oxygen sensor that monitors the air supply in the room and automatically shuts off the fire if the oxygen supply falls below a safe level.
	Ventilation For gas models where ventilation is not normally required, in GB reference should be made to the appropriate part of BS6871, in IE reference should be made to the current edition of I.S.813 and in Northern Ireland and other EC countries it must be provided in accordance to the rules in force All other gas models, in GB require a minimum of 100cm2 ventilation in the room where the fire is installed. In GB refer to the appropriate part of BS5871, in IE refer to I.S.813 and in Northern Ireland and other EC countries, the rules in force apply.
	Installation Magiglo recommend that installation of its products is only carried out by installers employed or recommended by a Magiglo authorised retailer. All gas installations must be carried out by a CORGI registered installer.
	Warranty Magiglo fires all carry a 12 month guarantee. Optional extended guarantees are available as part of our customer registration scheme and details can be found on this site.
	Hearths All our gas fires must be fitted on a flat non-combustible base. In addition a non-combustible hearth or physical barrier with minimum dimensions detailed in the appliance instructions should be provided in front of the fireplace opening where relevant. However, with hole in the wall fire installations, where it may be desirable not to include a hearth with the appliance installation, Building Regulation Approved Document J paragraph 3.40 currently states:- Appliance should be placed on hearths unless: a) they are installed so that every part of any flame or incandescent material will be at least 225mm above the floor; or b) the manufacturer’s instructions state that a hearth is not required. Magiglo would recommend that a hearth or physical barrier be installed with our appliances. However, should you decide not to follow our recommendation and do not fit a hearth or subsequently decide to remove the hearth / physical barrier, then consideration as to the safety of the occupants of the room should be given.

Servicing must be carried out in accordance with the current Gas Safety (Installation and Use) Regulations 1994, by a competent person. It is recommended that the purchaser seek the advice of the original installer in case of encountering any problems. Where technical advice is given, it is based on our understanding of the information supplied and is not intended as a substitute for a site survey by a competent person. All installations must comply with the relevant installation instructions and regulations.

Magiglo products are protected by UK Patent Nos. 2193802, 2240620, 2256920 and Registered Designs. Magiglo is a registered Trade Mark.